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Effective Date: October 2, 2026 · Last Updated: October 2, 2026
These Terms & Conditions (“Terms”) govern your use of the website at https://topacinc.com/ and your engagement with the services provided by TOP AC Inc. (“Company,” “we,” “us,” or “our”). By accessing or using our website or services in any manner, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
We reserve the right to change these Terms at any time. By continuing to use the Site after we post any changes, you accept the revised Terms.
TOP AC Inc. is a US-based, CSLB-licensed HVAC contractor (License #959168) providing air conditioning, heating, air quality, insulation, and commercial HVAC services for residential and commercial properties in Los Angeles and the San Fernando Valley, California.
| Business Name | TOP AC Inc. |
|---|---|
| Address | 21201 Victory Blvd, Suite 102, Canoga Park, CA 91303 |
| Phone | +1 (855) 999-8672 |
| office@top-ac.com | |
| Website | https://topacinc.com/ |
TOP AC Inc. operates an A2P 10DLC registered SMS messaging program in full compliance with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and applicable carrier regulations.
We operate two distinct SMS programs. Opt-in is collected via web forms, chat, or other digital channels with dedicated, separate checkboxes for each program. Checkboxes are never pre-selected. You must take affirmative action to consent. Submitting a form is never conditional on SMS consent.
| Program | Message Types | Consent |
|---|---|---|
| Marketing SMS | Special offers, discounts, seasonal promotions, and service updates from TOP AC Inc. | Separate marketing opt-in checkbox — never pre-selected — always optional |
| Non-Marketing SMS | Appointment confirmations, reminders, rescheduling updates, and service notifications | Separate non-marketing opt-in checkbox — never pre-selected — always optional |
You can cancel the SMS service at any time. Just text “STOP” to the same number that sent you messages from TOP AC Inc. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
The following keywords also trigger an immediate opt-out: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.
You may also opt out by contacting us directly:
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at:
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive marketing messages up to 4–8 times per month; non-marketing message frequency varies based on your service usage and appointment schedule. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Our SMS program works with all major US wireless carriers including AT&T, T-Mobile, Verizon, and most regional carriers.
You must be 18 years or older to participate in our SMS program.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have any questions regarding privacy, please read our Privacy Policy: https://topacinc.com/privacy-policy/
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
Consent to receive SMS messages — whether marketing or non-marketing — is never a condition of receiving our services or making a purchase. You may book, receive, and pay for our HVAC services without providing any SMS consent. Opting out of SMS will not affect the price, availability, or quality of services provided.
TOP AC Inc. provides professional air conditioning, heating, air quality, insulation, and commercial HVAC services, along with TOP CLUB and TOP CARE maintenance plans.
This Site and all materials available on it are the property of TOP AC Inc. and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not modify, copy, reproduce, republish, upload, transmit, sell, create derivative works, exploit, or distribute any material from the Site without our express written permission. You may download or print one copy of individual pages for personal, non-commercial use only, provided all copyright and proprietary notices remain intact.
By submitting any material to us via the Site, you represent that you own the material or have obtained necessary permissions, and you grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, and display such material in connection with our services.
Our website and services are provided “as is” and “as available” without warranties of any kind, express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties including implied warranties of merchantability and fitness for a particular purpose. Manufacturer and workmanship warranties are provided as described in your written estimate, invoice, or manufacturer documentation.
Throughout the Site, we may provide links to third-party websites. Our linking to such sites does not imply endorsement or sponsorship. We are not responsible for the content, accuracy, or privacy practices of any third-party sites.
You agree to indemnify and hold harmless TOP AC Inc., its officers, directors, agents, and employees from any claims, damages, liabilities, costs, and expenses arising from your breach of any obligation, warranty, or representation under these Terms.
To the fullest extent permitted by applicable law, TOP AC Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the service giving rise to the claim.
We reserve the right to terminate or suspend your access to the Site without notice if we determine that you have violated these Terms or engaged in conduct we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
We may update these Terms & Conditions from time to time. The latest version will always be available on our website with the updated effective date. Your continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.
For any questions regarding these Terms & Conditions, please contact us:
| Business Name | TOP AC Inc. |
|---|---|
| Address | 21201 Victory Blvd, Suite 102, Canoga Park, CA 91303 |
| Phone | +1 (855) 999-8672 |
| office@top-ac.com | |
| Website | https://topacinc.com/ |
| Privacy Policy | https://topacinc.com/privacy-policy/ |
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.